Warranty

LEGAL GUARANTEE FOR THE CONSUMER

To the sale of the Products made to the customer who qualifies as a consumer (i.e. a natural person who purchases the goods for purposes unrelated to any entrepreneurial or professional activity carried out, or who does not make the purchase by indicating a reference in the order form VAT number), the legal guarantees provided for by articles 129, 130 and 132 of the Consumer Code apply, as amended by Legislative Decree 4 November 2021, n. 170. In particular, in the event of a lack of conformity which becomes apparent within 2 years of delivery, the CUSTOMER has the right to take action exclusively against its Reseller. The action aimed at asserting defects not maliciously concealed by the seller expires 26 months from delivery of the goods. Unless proven otherwise, it is presumed that any lack of conformity which appears within one year from the moment the goods were sold already existed on that date, unless this hypothesis is compatible with the nature of the goods or with the nature of the lack of conformity. In the event of a lack of conformity, the consumer has the right:

• to restoration (being able to choose between repair and replacement both at no cost to the consumer, as long as the chosen remedy is not impossible or excessively burdensome for the retailer)
• Or to the proportional reduction in the price
• Or upon termination of the contract, unless the defect is only minor.

Nothing is owed by the Dealer for the period in which the bicycle is kept still for assistance/repair activities. The rights arising from the legal guarantee of conformity may be exercised provided that the PRODUCTS have been used correctly, with due diligence and in compliance with the intended use and as provided in the enclosed instructions, as well as upon presentation by the CUSTOMER of the receipt of sales. The warranty does not cover normal wear, scratches, abrasions or damage to the external parts of the products. By way of example, the warranty does not cover damage caused by:

• improper use (failure to comply with the instructions contained in the instruction booklet);
• falls or impacts, even accidental, suffered by the product;
• tampering, repairs not carried out by authorized parties;
• shelter in inappropriate places (extreme temperatures or high humidity, action of atmospheric agents)
• lack of routine maintenance

Any other guarantee, such as the conventional guarantee, has a different object, additional character and does not affect the legal guarantee. It should be noted that the same legal guarantee conditions set out above are also provided for the battery.